Privacy Policy
Last updated: 7 August 2026
This policy explains what we collect, why, and what control you have. WorkCrew is designed so your work stays under your control: it acts only with permissions you grant, and it does not roam your computer on its own.
What we collect
- Account details. Your email address, a securely hashed password, and your name if you provide one.
- Conversations. The messages you send and the replies you receive, so your chat history is there when you return.
- Usage records. How much of your plan allowance you have used, so we can show your remaining balance and enforce plan limits.
- Subscription details. Your plan, status and renewal date. Card details are handled by our payment provider and never reach our servers.
- Basic technical data. IP address and request information, used for security, abuse prevention and rate limiting.
What stays on your computer
Files and folders you point WorkCrew at are read on your own machine. Their contents are sent to our servers only insofar as they form part of a request you make, and only for the purpose of answering that request. WorkCrew does not browse, index or upload your drive.
Automated processing
To answer you, the content of your request is processed by third-party model providers acting on our behalf under contract. They are not permitted to use your content to train their models. We do not sell your data, and we do not use your content for advertising.
Optional analytics
The application can send anonymous product analytics to help us find bugs and improve features. This is off by default and can be turned on or off at any time in Settings. It never includes the content of your conversations or your files.
Why we are allowed to process this
We process your data to provide the service you have asked for and to perform our contract with you, to comply with legal and tax obligations, and for our legitimate interest in keeping the service secure and preventing abuse.
How long we keep it
We keep your account and conversation data while your account is open. If you delete your account, we delete your personal data and conversations, except records we must retain for legal, tax or accounting reasons, such as invoices.
Security
Passwords are stored hashed and never in readable form. Traffic is encrypted in transit. Access to production data is restricted. No system is perfectly secure, but we take reasonable measures appropriate to the data we hold.
Your rights
You can access, correct, export or delete your data. You can delete your account and all associated data at any time from your account settings. Depending on where you live, you may also have the right to object to or restrict processing, and to complain to your data protection authority. To exercise any of these, email workcrew.support@gmail.com.
International transfers
Our service providers may process data in countries other than yours. Where that happens we rely on appropriate safeguards for the transfer.
Children
WorkCrew is not intended for children, and we do not knowingly collect data from anyone under 16.
Changes
We may update this policy and will change the date above when we do. Material changes will be notified.
Contact
Privacy questions: workcrew.support@gmail.com.